At Inkitt, we take the security of our website (inkitt.com) and mobile applications seriously. We greatly appreciate the efforts of the security research community and our users in helping us maintain a safe and secure platform for listeners and writers.


Reporting Security Issues

If you discover a security vulnerability or have security-related concerns regarding any of the following:

  • The Inkitt website (inkitt.com)

  • Inkitt mobile applications, including:

    • Inkitt

    • Audiobooks

    • CandyJar

  • Any other Inkitt services or infrastructure

Please report them directly to our security team at:
📧 security@inkitt.com


What to Include in Your Report

To help us investigate and resolve issues efficiently, please include the following information in your report:

  • Detailed description of the vulnerability

  • Steps to reproduce the issue

  • Potential impact assessment

  • Screenshots or proof-of-concept (if applicable)

  • Your contact information for follow-up


Our Commitment

When you report a potential security issue, our security team will:

  • ✅ Acknowledge receipt of your report within 48 hours

  • ✅ Investigate the issue thoroughly and respond promptly

  • ✅ Collaborate with researchers to address legitimate security concerns

  • ✅ Respect responsible disclosure practices


Important Note

🔹 The security@inkitt.com address is strictly for security-related reports.

For general account issues, billing questions, or non-security technical support, please contact our regular support channels instead.


Thank you for helping us keep Inkitt, Audiobooks, and CandyJar safe and secure for our global community of listeners and writers!