I noticed a purchase for Audiobooks that I didn’t make, can you help me?

Audiobooks will never charge you without your authorization. If you see an unexpected charge, here's how to report it based on where the charge appears.

Charge shows "Google Play" or "GOOGLE"

In-app purchases on Android are processed by Google Play. To dispute the charge:

1. Visit support.google.com/googleplay.
2. Click Contact us in the upper right corner.
3. Follow the steps to report an unauthorized purchase.

Charge shows "Apple" or "ITUNES"

In-app purchases on iPhone or iPad are processed by Apple. To dispute the charge:

1. Go to reportaproblem.apple.com.
2. Sign in with the Apple ID used to make the purchase.
3. Find the charge and select Report a Problem to contact Apple support.

Charge shows "Audiobooks" directly

If the charge on your bank or card statement shows Audiobooks as the merchant (not Google or Apple), please contact us so we can investigate. When you reach out, have the following ready:

• The date of the charge
• The amount charged
• The last 4 digits of the card that was charged

If you continue to see unauthorized charges, we also recommend contacting your bank or card company to dispute the transactions.

Contact us